Yelp! Not Liable For Unfavorable Business Reviews, Scores On WebsiteTrade Regulation Talk

Businesses that obtained unfavorable opinions and star rankings” on had been barred by the Communications Decency Act from asserting civil extortion and California Unfair Competitors Law claims primarily based on Yelp!’s alleged manipulation of opinions, the federal district court in San Francisco has ruled. Clearly it will differ relying on the type of business a consumer is searching for – if it is a restaurant or a neighborhood shop, it is going to be increased; for a gardener or wedding ceremony planner then it would probably be lower.

Moreover, an important part of the customer assessment course of includes the customer experience” on the business.

For business owners, this means that incomes positive opinions from their existing customers will help them win new clients in the future.

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